From Robert E. Kearns comes, Telecom Troubles: We Understand your Frustration A humorous sketch from Robert E. Kearns which explores our frustrations with customer departments and their apparent understanding of those frustrations. For anyone who has ever gone around in circles with a representative, this is the sketch for you. Find it here: https://www.amazon.com/Telecom-Troubles-Understand-Your-Frustration-ebook/dp/B082WKJ6H7?ref_=ast_author_dp_rw&th=1&psc=1&dib=eyJ2IjoiMSJ